Frequently asked questions

Nobel Royal watches have a 316L stainless-steel case and sapphire crystal. Strap materials vary by model: calf leather, stainless-steel mesh or rubber. See the specifications for your chosen watch.

Nobel Royal features a Seiko NH35 automatic movement with hours, minutes, seconds and a date display. The movement winds as you wear the watch and can also be wound by hand.

The strap or bracelet can be adjusted to fit your wrist. The method depends on the strap. Contact us if you need help choosing or adjusting yours.

Each watch has its own instructions for setting the time on their watches. Please refer to the user manual included with your purchase for instructions.

Automatic watches are unique because they don't rely on batteries for power. Rumoe watches are self-winding and operate through the movement of your wrist. Therefore, you don't need to replace a battery. Just wearing it regularly should keep it running smoothly. If you notice any issues or a significant decrease in accuracy, it's best to have a professional watchmaker or jeweler take a look to ensure proper servicing.

Every Nobel Royal watch comes in a Rumoe wooden presentation box.

Choose the watch you enjoy wearing. Nobel Royal has a 40 mm case; check the measurements and wrist photos to judge the fit.

Our dispatch target is within 24 business hours. Estimated delivery after dispatch is about 2 business days in Sweden, about 5 in Europe and 5–15 elsewhere. Times may vary with location, holidays and carrier conditions. See delivery details.

Yes, you will receive a tracking number once your order has shipped so you can track the delivery status.

Nothing. Shipping is free on every order, worldwide, with no minimum order value. Orders shipped outside the EU may be subject to local customs duties and import taxes, which are paid by the recipient.

Yes. We offer free worldwide shipping with no minimum order value. Import duties and taxes may apply outside the EU. See shipping terms.

Email info@rumoe.com as soon as possible with your order number and the correct address. We will check whether the order can still be changed before dispatch.

If your order is lost or damaged during shipping, please contact our customer support team at info@rumoe.com and we'll help you resolve the issue.

Contact us before ordering if you need your watch by a particular date. We can check available delivery options; faster delivery is not guaranteed.

Choose your watch, select the variant and add it to your cart. Complete your purchase through checkout. Email info@rumoe.com if you need help.

Please contact our customer support team at info@rumoe.com as soon as possible if you need to cancel or change your order. We'll do our best to accommodate your request.

You will receive a tracking number once your order has shipped.

Please place your order through the website. For help before purchasing, email info@rumoe.com.

Yes. Add the products you want to your cart and review the quantities before checkout. Availability is shown on each product page.

You can check the status of your order by contacting our customer support team at info@rumoe.com

If your order has not yet been shipped, you may be able to make changes by contacting our customer service team. However, once your order has been shipped, we cannot make any changes.

Your Nobel Royal watch arrives in a Rumoe wooden presentation box. For any additional gift-presentation requests, contact us before ordering.

We do not offer price matching at this time.

Our watches include a two-year warranty covering manufacturing defects in the movement, case and crystal. Read the warranty terms.

New email subscribers can use WELCOME15 for 15% off their first order, with no minimum spend. Use the same email address at checkout. The code is valid once per customer and cannot be combined with other discounts.

A product marked sold out cannot currently be ordered. Email info@rumoe.com to ask about availability.

Yes, you can purchase a product as a gift and have it shipped directly to the recipient.

No, we do not currently offer the option to ship a single order to multiple addresses. If you would like to ship items to multiple addresses, you will need to place separate orders for each address.

The care instructions vary by product. Please refer to the product description for specific care instructions.

The two-year warranty covers manufacturing defects in the movement, case and crystal. It does not cover normal wear or damage caused by misuse. Your statutory consumer rights are unaffected. Read the warranty terms.

Contact us with your watch model and a description of the problem. We can advise on service options and any costs before work is agreed.

If you need to make a warranty claim, please contact our customer service team with your order number and a description of the issue. We will work with you to resolve the issue.

Our 60-day return offer applies to unworn watches. Damage caused by misuse is not covered by the manufacturing-defect warranty. Contact us if you are unsure what caused a problem.

To initiate a return, simply contact our customer service team at info@rumoe.com within 60 days of receiving your order. They will provide you with a return shipping label and instructions for returning the item.

A flat charge of 199 SEK per watch is deducted from your refund to cover return shipping and restocking. Read the return terms.

Yes, you may exchange your item for a different one within 60 days of receiving your order, provided that the item is unused and in its original condition. Contact our customer service team at info@rumoe.com for assistance with exchanging your item.

To initiate an exchange, contact our customer service team at info@rumoe.com within 60 days of receiving your order. They will provide you with instructions for returning the item and selecting a new one.

Contact us before arranging an exchange. Our standard return charge is 199 SEK per watch; we will explain the applicable steps and costs for your request.