Shipping and Returns

Free worldwide shipping
Tracked delivery
No minimum order
60-day returns

01
Dispatch
Our goal is to prepare and dispatch your order within 24 business hours. This may vary with workload and demand.
02
Track your order
We email your tracking link when your order is dispatched. All orders are shipped from Sweden.
03
Delivery
Estimated delivery after dispatch: USA and other destinations outside Europe, 5–15 business days; Europe, about 5 business days; Sweden, about 2 business days. Times may vary with location, holidays and carrier conditions.
04
Free, wherever you are
Shipping is free on every order, with no minimum value. Orders outside the EU may be subject to local customs duties and import taxes, paid by the recipient.

01
Contact us
Email support@rumoe.com within 60 days of delivery to schedule your return and receive a return label.
02
Send it back
A flat rate of 199 SEK per watch is deducted from your refund to cover return shipping and restocking.
03
Refund
Once the watch is back with us and we have verified that it is unworn, the return is processed and your refund is issued.

What if my package arrives damaged?

Contact us and the carrier without delay, and no later than 7 days after delivery. Getting in touch in time lets us send you a new product to replace the damaged one.

What if your carriers do not deliver to my area?

In areas where our carriers do not deliver, we reserve the right to use another carrier or to cancel the order.

Can delivery take longer than usual?

Delivery times can vary with your location, holidays and extraordinary circumstances, and our dispatch time can vary with workload and demand.

Who do I contact about shipping?

Send questions about shipping, delivery times or transport to support@rumoe.com.

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Shipping and Returns

Delivered to your door

60 days to change your mind

Shipping questions

Still have questions?